Terms and Conditions - Skip Hire Croydon

Introduction

Welcome to our Skip Hire Croydon services. These Terms and Conditions govern your use of our skip hire services and outline the responsibilities and obligations of both parties. By hiring a skip from us, you agree to comply with these terms.

Services Offered

Skip Sizes and Types

We offer a range of skip sizes to suit different needs:

• Mini Skips (2-3 cubic yards) – Ideal for small household clean-ups.
• Midi Skips (4-5 cubic yards) – Suitable for medium-sized projects.
• Large Skips (6-8 cubic yards) – Perfect for bigger construction or renovation projects.
• Roll-On/Roll-Off Skips – Convenient for materials that can be rolled on and off.

Booking Process

To book a skip, please follow these steps:

1. Select Skip Size: Choose the appropriate skip size based on your project's requirements.
2. Provide Delivery Details: Enter the address and preferred delivery date.
3. Confirm Booking: Review your order and confirm the booking.
4. Receive Confirmation: You'll receive a confirmation email with booking details.

Payment Terms

Payment for our skip hire services must be made as follows:

• Deposit: A deposit may be required at the time of booking.
• Payment Methods: We accept credit/debit cards, bank transfers, and other specified payment methods.
• Payment Schedule: Full payment is due upon delivery of the skip.

Delivery and Collection

Our delivery and collection services adhere to the following terms:

• Delivery: Delivery is made within the agreed timeframe. Please ensure access to the delivery location.
• Placement: The customer is responsible for the placement of the skip. We require a clear area free from obstructions.
• Collection: Skips will be collected on the scheduled date. Please ensure all waste has been loaded.

Permitted and Prohibited Waste

Only specific types of waste are permitted in our skips:

• Permitted Waste: General household waste, construction debris, garden waste, and recyclable materials.
• Prohibited Waste: Hazardous materials, asbestos, batteries, electrical appliances, and any illegal substances.

Failure to comply may result in additional charges or refusal of collection.

Customer Responsibilities

As a customer, you are responsible for:

• Ensuring Legal Compliance: All waste must comply with local regulations and environmental laws.
• Providing Access: Ensure our delivery team has access to the site for both delivery and collection.
• Load Restrictions: Do not overload the skip beyond its capacity.

Cancellation Policy

Should you need to cancel or reschedule your skip hire, please adhere to our cancellation policy:

• Notice Period: Cancellations must be made at least 24 hours before the scheduled delivery time.
• Cancellation Fees: Cancellations made within 24 hours may incur a fee equivalent to 50% of the total booking cost.
• Rescheduling: We will accommodate rescheduling requests based on availability.

Limitation of Liability

Our liability is limited as follows:

• Property Damage: We are not liable for any property damage unless caused by our negligence.
• Personal Injury: We disclaim liability for any personal injury or accidents resulting from skip placement.
• Loss of Property: We are not responsible for the loss or theft of personal property placed in the skip.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Updates will be communicated via our website or directly to customers. Continued use of our services signifies acceptance of the updated terms.

Governing Law

These terms are governed by the laws of England and Wales. Any disputes arising from our services will be subject to the exclusive jurisdiction of the courts in this region.

Privacy Policy

Your privacy is important to us. We collect and process personal data in accordance with our Privacy Policy, ensuring that your information is handled securely and responsibly.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, or pandemics.

Termination

We reserve the right to terminate our services immediately if these terms are violated. In such cases, no refunds will be provided.

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining terms will continue in full force and effect.

Entire Agreement

These terms constitute the entire agreement between you and Skip Hire Croydon, superseding any prior agreements or understandings.